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Exchange and refund

If an item you purchased has not matched your size, color or for any other reasons do not fit you we will exchange it or refund money to you.

If you wish to return the item, please send us email to info@pitergo.com containing the following information:

  • Reference number of your order
  • Item number and size
  • Specify whether you wish exchange or return
  • If you prefer exchange specify the item and its size
  • Reason for exchange or return

To avoid misunderstanding please take a look at simple exchange and return rules:

  • Items can be exchanged or returned within seven days after delivery including the day of delivery.
  • Customer appeal of items resalable condition should remain untouched.
  • Worn or washed items are not exchangeable or returnable.
  • Original labels should be enclosed.
  • Items with individual design are exchangeable or returnable only in case of quality issues.
  • We only accept items purchased at www.pitergo.com
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